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Full Time Customer Care Representative / Receptionist
Job
Koppy's Propane, Inc.
Williamstown, PA (In Person)
Full-Time
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Job Description
Full Time Customer Care Representative / Receptionist Koppy's Propane, Inc. - 4.5 Williamstown, PA Job Details Full-time 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Interpersonal skills Client inquiry handling High school diploma or GED Attention to detail Office phone management Full Job Description Job description Koppy's Propane is currently seeking a Full-Time Customer Care Representative/Receptionist. Do you enjoy a fast-paced work environment and the satisfaction of resolving customer requests? Join our growing team in a customer focused, administrative position which includes interacting with our customer base and general office administration work.
Primary Job Duties:
- Professionally handle incoming phone calls and interactions with walk in customers to ensure customer requests are resolved accurately and promptly.
- Create customer delivery requests and schedule service requests within a web-based operating system.
- Educate potential and current customers on our delivery, service and appliance offerings.
- Communicate with delivery drivers to ensure all tickets are accurately captured in system.
- Other general office and administrative duties as needed.
Qualifications Include:
- Friendly and professional demeanor
- Excellent verbal and written communication skills
- Prior customer service experience
- Ability to work in fast-paced environment
- Ability to multi-task
- Ability to collaborate with other team members to problem solve and find best practices
- Strong computer skills, including Microsoft Office Suite
- Attention to detail
- Reliable and strong work ethic