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Bilingual Customer Service Representative - Spanish-English

Job

TTEC GOVERNMENT SOLUTIONS, LLC

Remote

$43,077 Salary, Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Top Horizontal Menu Skip to main content Alt + 1 Skip to page footer Alt + 2 Menu , Home Page Options Jobs Location Search Assistance Sign In Hide sub menu Hide Dashboard Alerts Accessibility Home My Dashboard Job Details Top Job Details Here are the details for the selected job. You may need to scroll down to see all the information about the job, including the job description. If you wish to apply for this job click on the Apply button.
WARNING:
Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. First Job Previous Job 1,078 of 6,067 Next Job Last Job Share More Like This Between $20.21 and $20.71 Per Hour DOE (Depends on Experience) Bilingual Customer Service Representative
  • Spanish-English
TTEC GOVERNMENT SOLUTIONS, LLC
Occupation:
Customer Service Representatives
Location:
Irvine, CA
  • 92618
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
04/24/2026 Positions available: 1
Source:
CalJOBS
Web Site:
CalJOBS Onsite /
Remote:
Work onsite all of the time
Updated:
04/25/2026
Expires:
06/23/2026 Job #: 19850098 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Veteran Friendly Work Onsite Full Time Education High School Diploma or Equivalent Experience 6 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Public Transit Available Benefits Job Description Help for Job Description. Opens a new window. Bilingual Customer Service Representative
  • Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative
  • (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $20.71 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://www.ttecjobs.com/en/us-employee-benefits for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught
  • a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About
TTEC TTEC
is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-CA-Irvine Job _Customer Care Representative
TTEC GOVERNMENT SOLUTIONS, LLC
Is a Private Sector employer with 5 locations https://www.ttecjobs.com
Company Profile:
(Confidential) 5,000-9,999 employees Social Links Connect with
TTEC GOVERNMENT SOLUTIONS, LLC
Other Local Jobs from
TTEC GOVERNMENT SOLUTIONS, LLC
Help for Other Local Jobs from. Opens a new window. Change to Grid view Play Carousel Previous Slide Next Slide Slide 1 Slide 2 Spanish-English Bilingual Healthcare Customer Service Representative
  • Remote in California
TTEC GOVERNMENT SOLUTIONS, LLC
Irvine, CA (Remote Work) Customer Service Representatives Regular | $17.65 Hour Preferred Employer 7 weeks ago Your potential has a place here with TTEC's award winning employment experience. As a Spanish-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll
  • Answer incoming calls from customers
  • Engage thoughtfully with customers to understand their needs
  • Conduct research across multiple systems to resolve questions
  • Provide clear, accurate information to help consumers navigate healthcare options
  • Manage a high volume of interactions while maintaining quality and professionalism
  • Follow a set schedule, including designated breaks and lunches What You Bring to the Role
  • At least 6 months of customer service experience
  • Bilingual in English and Spanish
  • High school diploma or equivalent
  • Strong empathy, patience, and attentiveness to customer's needs
  • Comfort working with computer systems and Windows based applications
  • A distraction free, designated home workspace
  • A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect
  • Supportive of your career and professional development
  • Full, engaging days spent supporting meaningful consumer interactions
  • An inclusive, community minded culture where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base hourly wage starting at $17.65.
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit https:
//www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About
TTEC TTEC
is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Healthcare Customer Service Representative
  • Remote in California
TTEC GOVERNMENT SOLUTIONS, LLC
Irvine, CA (Remote Work) Customer Service Representatives Regular | $17.65 Hour Preferred Employer 7 weeks ago Your potential has a place here with TTEC's award winning employment experience. As a Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll
  • Answer incoming calls from customers
  • Engage thoughtfully with customers to understand their needs
  • Conduct research across multiple systems to resolve questions
  • Provide clear, accurate information to help consumers navigate healthcare options
  • Manage a high volume of interactions while maintaining quality and professionalism
  • Follow a set schedule, including designated breaks and lunches What You Bring to the Role
  • At least 6 months of customer service experience
  • High school diploma or equivalent
  • Strong empathy, patience, and attentiveness to customer's needs
  • Comfort working with computer systems and Windows based applications
  • A distraction free, designated home workspace
  • A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect
  • Supportive of your career and professional development
  • Full, engaging days spent supporting meaningful consumer interactions
  • An inclusive, community minded culture where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base hourly wage starting at $17.65.
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit https:
//www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About
TTEC TTEC
is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Customer Service Representative
TTEC GOVERNMENT SOLUTIONS, LLC
Irvine, CA Customer Service Representatives Regular | $20.21 Hour Preferred Employer 7 weeks ago Customer Service Representative Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative
  • Retail or Contact Center working onsite in Irvine , CA, you'll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $20.21 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught
  • a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About
TTEC TTEC
is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-CA-Irvine Job _Customer Care Representative General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from
TTEC GOVERNMENT SOLUTIONS, LLC
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