Boutique Wellness Studio Front Desk Sales and Customer Service

This is a part-time, on-site role at our Florham park, N J location. About beem® Light Sauna - https://www.beemlightsauna.com/ We're redefining wellness through infrared sauna and red-light therapy, helping people live brighter, healthier, more radiant lives. Role Description This position is responsible for sales, customer service, and maintenance of studio. Sales Execution & Revenue Support Generate membership, package, and retail sales Follow studio sales scripts, pricing guidelines, promotions, and closing standards Manage leads including inquiries, follow-ups, tours, and conversion conversations Support studio events, promotions, and community outreach initiatives Client Experience & Retention Greet all guests warmly and deliver consistent, top-tier service in person, over the phone, and through automated communication systems Follow proper member check-in, guest registration, and front desk procedures Accurately handle sales transactions, account updates, and customer care calls Create an engaging, and professional environment that encourages repeat visits and referrals Address client questions / concerns, escalating to the Studio Manager when needed Model beem® mission, vision, and values in all interactions and represent beem® Light Sauna professionally as a brand ambassador Studio Operations, Cleaning & Support Perform thorough sauna and suite refreshes between appointments, including disinfecting surfaces, organizing amenities, and restocking supplies Ensure rooms, front desk, common areas, and restrooms, are always clean, sanitized, and guest-ready Follow established cleaning, sanitation, and safety procedures Assist with administrative tasks/ special projects and attend meetings and trainings

Who You Are Language:

English (Required) High school diploma or equivalent; additional education or certifications in a plus Strong sales and customer service skills, with the ability to engage clients Interest in health and wellness, with a willingness to learn and educate others about the science and benefits of infrared sauna, red light, and chromotherapy Ability to work collaboratively and build positive relationships with clients Professional, team player/leader, punctual, reliable, and trustworthy Ability to remain calm, respectful, and professional in all customer interactions Proficient with PC/Mac, studio software, and CRM tools (Mindbody or similar) Organizational skills, attention to detail, professionalism and customer-focused Ability to work independently, take initiative, and manage multiple responsibilities Preferably have sales experience in fitness, health, wellness Physical Requirements Capable of lifting to 30 lbs. and may be required to sit / or stand for four+ hours. Able to work weekends especially during peak activity periods May be required to reach with hands/arms and able to bend, lift, and kneel What You'll Get Competitive Market Compensation (based on experience) Monthly bonus tied to sales, membership acquisition & retention Employee discounts on studio services Flexible scheduling Join beem® Light Sauna - Florham Park and help us grow a community where wellness, connection, and positivity shine bright.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Experience:

Fitness, health, wellness: 1 year (Preferred)

Language:

English (Required) Ability to

Commute:

Florham Park, NJ 07932 (Required)

Work Location:

Hybrid remote in Florham Park, NJ 07932