Call Center Representative

Job Summary We are seeking a Call Center Representative for a temp-hire opportunity in Nashville, TN, supporting customers with home and auto insurance service needs. This role is ideal for a dependable, detail-oriented customer service professional who enjoys helping families, answering questions, and providing accurate support in a fast-paced call center environment. As a Call Center Representative, you will serve as a primary point of contact for clients, assisting with policy-related requests, documentation, account updates, and follow-up needs. This opportunity offers a structured, team-focused environment with supportive leadership, clear workflows, and the chance to build valuable experience in the insurance industry. Candidates who thrive in high-volume phone environments, enjoy problem solving, and take pride in delivering professional customer care will be well suited for this role.

We offer you:

Competitive industry-leading compensation including base salary plus bonuses. ESOP Shares in addition to this compensation via our Employee Stock Ownership Plan. Profit Distribution Bonus paid monthly. Telecommuting on a hybrid schedule. Medical and dental insurance paid 100%. Medical plans with generous company contributions into your HSA. 5% dollar-for-dollar matching on your 401(k). 3 weeks of paid time off plus holidays. Growth and leadership opportunities. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.