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Client Care Specialist 2
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AIDS Healthcare Foundation
Remote
$52,000 Salary, Full-Time
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Job Description
Client Care Specialist 2 4.2 4.2 out of 5 stars 3500 Pacific Coast Highway, Long Beach, CA 90804 $25 an hour AIDS Healthcare Foundation 705 reviews $25 an hour A Client Care Specialist 2 (CCS2) contributes to AHF by by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics/Programs. A CCS2 is a hybrid role providing courteous, confidential, and professional support to members within wellness programs. A CCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS2s contribute to a positive experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a CCS-2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The CCS-2 will work as a part of a close-knit team to to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, including referrals and reports. A valid phlebotomy license or medical assistant diploma is necessary, with skills in venipuncture and sample collection, including blood and other specimens, preparing them for laboratory analysis.