Client Services Coordinator

Client Services Coordinator Navacare is seeking an experienced Client Services Coordinator to support our team and help ensure a smooth, organized experience for the families we serve. This is a key administrative role focused on coordination, communication, and operational support in a fast-paced, mission-driven environment. Prior experience working from home in a professional setting is strongly preferred as this is a hybrid position, requiring a combination of in-office and remote work. Summary of Responsibilities Answer and route incoming calls with professionalism and warmth Conduct initial client intake, gathering accurate and detailed information Schedule tours and coordinate calendars for families and advisors Send referrals and communicate with partner communities Assist with outbound communication (follow-ups, scheduling, confirmations, updates) Maintain accurate client records in CRM Track client progress and assist with internal reporting Support advisors with day-to-day administrative tasks Monitor and document community updates, including licensure and compliance history Anticipate team needs and take initiative without constant direction Maintain strong organization across multiple tasks and systems Communicate clearly and professionally with families and partners Qualifications This role is a great fit for someone who thrives in a structured, fast-paced administrative environment. To be considered, candidates must meet the following: Minimum of 2+ years of recent administrative or office experience

REQUIRED

Experience managing multiple tasks, calendars, and communication simultaneously Strong and confident phone presence when speaking with clients and professional partners Minimum typing speed of 35 words per minute Self-starter who can work independently while also contributing to a team Experience working remotely or in a hybrid work environment preferred Highly organized and detail-oriented Strong written and verbal communication skills Proficient with computers and able to learn new systems Self-starter with the ability to work independently while contributing to a team Comfortable working in a fast-paced environment with shifting priorities Professional maturity when communicating with families and partners What We're Looking For

• Someone who thrives in a structured, administrative role and enjoys keeping things organized
• A proactive, dependable team member who takes ownership of their responsibilities
• A strong communicator who is comfortable on the phone and in writing
• A positive, solutions-oriented mindset Culture Fit
• A genuine commitment to Navacare's core values of compassion and integrity
• A desire to make a positive impact on the lives of seniors and their families
• A team-oriented mindset with a willingness to support others Why Join Navacare Meaningful, mission-driven work Supportive and collaborative team environment Opportunity for growth within the organization

Pay:

$17.50

• $18.

50 per hour

Benefits:

Paid time off Paid training Work from home Application Question(s): Briefly describe your administrative experience, including the types of tasks you handled and systems you've used. How comfortable are you handling incoming and outbound phone communication with clients and professional partners? Do you have experience working remotely or in a hybrid work environment? How many years of administrative or office experience do you have?

Work Location:

Hybrid remote in Largo, FL 33771