Client Services Representative

Client Services Representative at Beacon Hill Staffing Group, LLC Client Services Representative at Beacon Hill Staffing Group, LLC in Mendota Heights, Minnesota Posted in 5 days ago. $22.00 per hour

Job Description:

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Client Services Representative Location:

Mendota Heights, MN (Hybrid)

Schedule:

Full-time, 8-hour workday, Monday-Friday Hours fall within operational coverage of 7:00 AM-5:00 PM - flexible 8 hour workday between these hours of operation. Occasional Saturday work required to support month-end activities Hybrid schedule: 2-3 days remote, 2-3 days onsite at Beacon Hill's client's Mendota Heights office Contract-to-Hire employment model

Salary:

$22 per hour Job Summary Beacon Hill's client is seeking a Client Services Representative to serve as a key point of contact between external clients and internal operations teams. This role supports the day-to-day flow of information, data, and reporting that keeps business processes running accurately and efficiently. The ideal candidate is detail-oriented, responsive, and committed to continuous improvement across departmental workflows and procedures. Key Responsibilities Prepare, generate, and distribute a variety of client-facing reports and data files, including remittance information, close-out documentation, status updates, and other required deliverables. Review, import, and process inbound client files such as direct payments, recalls, placements, data updates, and other routine or ad hoc submissions. Partner closely with internal operations teams by responding to requests for data, reporting, and insights that support client programs and collection efforts. Address external client inquiries by providing timely, accurate reports and requested information. Manage incoming and outgoing correspondence to ensure records are properly processed and maintained. Coordinate and process Power of Attorney documentation in accordance with established procedures. Assist with client audits by compiling requested files, reports, and supporting documentation as needed. Create and manage daily outbound mail files, including Compumail processing. Maintain and update employee movement records within internal network systems. Process and track bankruptcies, ensuring documentation and system updates are completed accurately. Fulfill document retrieval and delivery requests in a timely manner. Maintain and update complaint tracking logs to support compliance and reporting needs. Handle specialized file processing, including credit reports, bankruptcy scrubs, skip-tracing files, notice files, and other unique data sets. Provide cross-functional support to other departments when approved by the Director of Client Services. Document task-specific procedures and participate in cross-training efforts to ensure department coverage during planned and unplanned absences. Qualifications 1+ year of experience with Microsoft Excel is required. Strong attention to detail and ability to manage multiple priorities. Comfortable working with reports, data files, and internal tracking systems. Clear written and verbal communication skills. Ability to work collaboratively across teams in a service-oriented environment. Experience in client services, operations support, or administrative roles preferred. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)