Customer Experience Assistant (Part-Time)

Printing Nest is seeking a friendly, confident, and detail-oriented Customer Experience Assistant to support our growing commercial printing and marketing operations. This is a hybrid role that combines graphic design, production, and customer interaction . You will work directly with walk-in clients, assist with project inquiries, and help bring ideas to life through design and print. Previous graphic design knowledge is not required, we will train you. We're looking for someone who is not just creative, but also comfortable talking to people, asking questions, and guiding customers . This is ideal for students who want real-world experience in both design AND client communication , not just working behind a screen.

Responsibilities:

Assist walk-in customers with orders, questions, and basic guidance Communicate with clients in-person, by phone, and via email Set up files with proper bleeds, outlines, and formatting Assist with printing, cutting, laminating, and finishing Help organize and manage active production jobs Support light administrative tasks Occasional local deliveries or supply pickups Assist with installations when needed Design and prepare print-ready files using Adobe Illustrator (will be trained)

Required Qualifications:

Strong communication and people skills Comfortable speaking with customers in person and over the phone Valid driver's license Access to a reliable vehicle Detail-oriented and organized Dependable and punctual Ability to work in a fast-paced environment

Preferred Qualifications:

Retail, customer service, or sales experience Adobe Illustrator experience Interest in marketing, branding, or business Basic knowledge of print production Strong organizational skills Confident, outgoing personality What We're Really Looking For - Someone who can: ✔ Talk to customers without hesitation ✔ Understand what a client is trying to achieve ✔ Turn ideas into clean, print-ready designs ✔ Handle multiple tasks without getting overwhelmed If you prefer working alone all day, this role is likely not a fit. Schedule Flexible scheduling to accommodate class schedules 20-30 hours per week Compensation $16.90-$25.00/hour depending on experience Application Instructions - Please submit: Resume Portfolio (academic or personal work accepted) Short paragraph explaining your experience with customer service We run a fast-paced, supportive environment where your ideas actually get used, not ignored, and top performers can quickly grow from part-time into full-time roles with real leadership opportunities.

Pay:

$17.00 - $25.00 per hour

Benefits:

Employee discount Flexible schedule Referral program

Work Location:

In person