Customer Service Professional

Customer Service Professional Simply Green CHS LLC Mount Pleasant, SC Job Details Part-time | Full-time From $25 an hour 2 hours ago Qualifications Live chat Record keeping Google Workspace Customer relationship building Multilingual Sales Phone communication Client relationship development Analysis skills Client services Data entry Customer support Google Calendar Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Overview We are a tight knit team and want another forever employee to join us. Join our dynamic team as a Customer Service Professional and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual abilities and excellent communication skills will help us serve a diverse customer base, creating memorable experiences that drive loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales, data entry, and client service skills in a fast-paced environment where your contributions truly make a difference. Duties Respond promptly to customer inquiries via phone, email, or chat, demonstrating outstanding phone etiquette and communication skills. Provide professional customer support by resolving issues efficiently and courteously, ensuring high levels of client satisfaction. Assist customers with product or service information, guiding them through solutions while promoting additional offerings when appropriate. Enter data accurately into company systems, maintaining detailed records of interactions, transactions, and client preferences. Collaborate with team members to analyze customer feedback and identify opportunities for service improvements. Support team members Requirements Demonstrated ability to handle multiple tasks efficiently using Google Calendar and other Google products Excellent communication skills with the ability to listen actively, articulate clearly, and maintain professionalism under pressure. Strong analysis skills to assess customer needs and provide tailored solutions effectively. Call etiquette.

Pay:

From $25.00 per hour

Work Location:

Hybrid remote in Mount Pleasant, SC 29466