Customer Service Representative
Job
TEKsystems
Remote
$35,776 Salary, Full-Time
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Job Description
Customer Service Representative TEKsystems $17.20 / hr life insurance, sick time, 401(k), retirement plan United States, Utah, Provo May 09, 2026
Customer Service Representative (100% Remote) Looking for a stable, fully remote role with meaningful work and room to grow? Join a customer support team focused on helping individuals navigate important healthcare services-all from home.
- What You'll Do
- Handle inbound calls from members and providers
- Answer questions related to eligibility, benefits, claims, and authorizations
- Research information across internal systems and document interactions accurately
- Provide professional, supportive service while following established guidelines
- Role Logistics
Worksite:
- 100% Remote
- (company equipment provided)
Schedule:
- 8hour shifts
- , with flexibility to work
- within operating hours of 8:45 AM
- 8:15 PM ET (weekdays)
- and
- 9:45 AM
- 7:15 PM ET (weekends/holidays)
- Weekend and holiday availability required posttraining
Training:
- Monday-Friday,
- 10:00 AM
- 6:30 PM ET
Pay:
- $17.20/hr
- | •$18.
- Why This Role
- Fully remote, longterm opportunity
- Purposedriven work supporting healthcare access
- Clear growth and advancement opportunities
- with ongoing training
- Ideal for candidates seeking remote stability, structured 8hour shifts, and career growth.
- Job Type & Location
- This is a Contract to Hire position based out of Provo, UT.
- Pay and Benefits
- The pay range for this position is $17.20
- $17.20/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully remote position.
- Application Deadline
- This position is anticipated to close on May 15, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.
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