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Customer Service Representative

Job

Patriot Crew

Remote

$43,680 Salary, Full-Time

Posted 2 days ago (Updated 3 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Service Representative (CSR)
Location:
Round Rock, TX (Primarily In-Office)
Pay:
$20-22/hour
Position Type:
Full-Time Patriot Crew is seeking multiple Customer Service Representatives to join our growing team. We're looking for individuals who are comfortable with technology, enjoy helping customers, and can confidently communicate over the phone while supporting day-to-day order operations. Responsibilities Answer inbound customer calls and assist with product, order, and account inquiries Provide exceptional customer service through phone, email, and other communication channels Process customer orders and ensure order accuracy Resolve customer concerns in a professional and timely manner Assist customers with returns, exchanges, and shipping inquiries Maintain accurate records of customer interactions Collaborate with internal teams to ensure a positive customer experience Support general administrative and customer service functions as needed Qualifications Previous customer service experience preferred Comfortable making and receiving customer phone calls Strong verbal and written communication skills Proficient with computers and current technology Familiarity with operating printers and standard office equipment Strong attention to detail and organizational skills Ability to learn new software and systems quickly Reliable, professional, and team-oriented What We're Looking For Positive attitude and willingness to help customers Ability to stay organized in a fast-paced environment Strong problem-solving skills Dependable attendance and punctuality Customer-first mindset Work Environment This position is primarily based in our Round Rock, TX office. Remote work flexibility may be available when necessary; however, the role is intended to be office-based. Compensation $20-22 per hour How to Apply Please submit: Current resume At least one professional reference Applications should be sent to Raven, Customer Service Manager, at raven@patriotcrew.co We look forward to hearing from you!
Pay:
$20.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer support: 3 years (Preferred) Ability to
Commute:
Round Rock, TX 78664 (Required)
Work Location:
In person