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Customer Service Representative
Job
RAE Staffing
Remote
$57,231 Salary, Full-Time
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38
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Job Description
Be the Friendly Face of Our Team We're looking for an enthusiastic, people-focused Customer Service Representative who enjoys helping others and creating positive experiences. If you're organized, dependable, and thrive in a fast-paced environment, we'd love to meet you. In this role, you'll be one of the first people our customers interact with—whether in person, over the phone, or through email. Your ability to communicate clearly, solve problems, and keep things running smoothly will make a real impact on both our customers and our team. What You'll Do Welcome customers and visitors with a friendly, professional attitude Answer and direct incoming calls using a multi-line phone system Assist customers by answering questions, resolving concerns, and providing helpful information Schedule appointments and help manage daily office operations Enter and maintain accurate customer and business records Process paperwork, organize files, and assist with document preparation Support office administration, including ordering supplies and maintaining organized workspaces Assist with basic bookkeeping and office management tasks as needed Work closely with team members to ensure exceptional customer experiences What We're Looking For Previous customer service, receptionist, administrative, or office experience preferred Strong communication and interpersonal skills Comfortable using computers and common business software, including Microsoft Office and Google Workspace Experience with QuickBooks is a plus Ability to stay organized and manage multiple priorities throughout the day Professional phone etiquette and attention to detail Bilingual candidates are encouraged to apply A positive attitude and genuine desire to help others Why Join Us? Competitive pay Supportive and team-oriented work environment Opportunities for growth and professional development Variety in your day—no two days are exactly alike The chance to make a difference by helping customers and supporting a great team If you're someone who enjoys connecting with people, staying organized, and being part of a positive workplace culture, we'd love to hear from you. Apply today and become an important part of our team!