Customer Service Representative

Description Department is tax specific Take inbound calls regarding property tax related questions Outbound calls for follow up with customer Goal 20-40 calls per day; lengthy calls Will receive faxes and emails that will require research and sent to appropriate lender/clients Need to be able to use multiple screens and 5 - 7 applications. Will need to be able to use different lenders websites/applications and navigate from one lender to the next. Calls get transferred over from lender Ability to adapt to changes Newer employees will work w about 3 lenders for calls Use MSP and Blacknight application. Comfortable with escalation calls and ability to deescalate Skills Mortgage, Property tax, Call center, excel data entry, customer support Top Skills Details Mortgage,Property tax,Call center Additional Skills & Qualifications Call center background required Tax or mortgage call center background HIGHLY preferred Collections background

Bilingual:

Spanish or Mandarin a plus Excel experience preferred Formers from Honda are okay as well. Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Pomona, CA. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pomona,CA.

Application Deadline This position is anticipated to close on Apr 10, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.