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Customer Service Representative
Job
Northeast Design Build
Remote
$59,797 Salary, Full-Time
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Job Description
Customer Service Representative Northeast Design Build - 2.7 Johnston, RI Job Details Full-time $49,718.68 - $69,876.26 a year 3 hours ago Benefits Paid time off Flexible schedule Qualifications Live chat Teamwork Interpersonal skills Managing clients in a customer support role Attention to detail Full Job Description We are seeking a dedicated individual to join our team in a customer-focused role. The ideal candidate will possess excellent communication skills and a passion for providing top-notch service to our clients. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist clients with product information, order processing, and issue resolution. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the customer experience. Identify and escalate complex issues to management as necessary. Requirements Proven experience in customer service or a related field. Strong verbal and written communication skills. Ability to work effectively in a team-oriented environment. Proficiency in using customer service software and tools. Excellent problem-solving skills and attention to detail.