Customer Service Representative

Job Overview Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . Apply for the position today by completing the form and completing the assessment.

Salary Range:

$45,000.00 - $75,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements Previous P&C insurance service and/or sales experience required. Previous experience with Allstate preferred. Current P&C license required. Responsibilities Cross-sell and upsell existing customers. Individual and team reporting. Assist customers with insurance service-related questions and issues, following up as needed to completely satisfy the customer. Document conversations, to dos and other items in the Allstate CRM system. Take payments. Advise and update coverages. Engage partners as needed. Support sales as needed. About Us The McCullough Agency is an energetic and professional leader in the insurance industry. We're driven by a passion for client success and a commitment to innovation. Our VISION is to be a cornerstone of the community, and the most trusted and respected place where people turn for protection, clarity and peace of mind. Our MISSION is to exceed customer expectations by building long-term relationships that help protect our valued customers and serve them recover quality of life after unexpected events. We do this through a deep commitment to exceptional service, professional integrity, superior industry & product knowledge and individual attention.