Customer Service Sales Associate DME

Customer Service Sales Associate DME Lean Shared Services, LLC Gilbert, AZ Job Details Part-time | Full-time $9.00 - $10.50 a week 22 hours ago Benefits Health insurance Dental insurance 401(k) 4% Match Vision insurance 401(k) matching Paid sick time Qualifications Safe work practices Computer operation Pricing DME Phone communication Outdoor work Inventory management Word processing Computer literacy Greeting customers High school diploma or GED Community outreach Driver's License Driving Scientific/medical equipment technical sales expertise Productivity software Clean workspace maintenance Communication skills Technical Proficiency Entry level Retail sales Client interaction via phone calls Database software proficiency Full Job Description At Mobility City , we're looking for a dynamic, customer-focused individual to take on a hybrid role that blends in-store service with community outreach. As a Durable Medical Equipment (DME) Customer Service & Sales Associate , you'll be the welcoming face of our showroom—helping customers with rentals, purchases, and product education—while also representing our brand across the local healthcare and senior living community. In this key role, you'll: Deliver exceptional customer service both in-store and over the phone Manage showroom sales, product rentals, scheduling, and organization Build relationships through visits to Assisted Living communities, Skilled Nursing Facilities, Orthopedic & Cosmetic Surgery offices, Homecare providers, and Chamber of Commerce events Ensure the showroom remains clean, welcoming, and well-stocked Make proper recommendations for equipment solutions. Instruct customer on proper use and maintenance of equipment. Ensure proper fitment. Offer customers piece of mind by discussing Extended Warranties. Follow up on web leads (forms submissions) within 15 minutes of receipt. This is an exciting opportunity for someone who thrives in a fast-paced, service-oriented environment and enjoys being out in the community promoting products that truly make a difference in people's lives.

Requirements:

High School diploma or GED. Current valid driver's license. Pass criminal background check. Communication and interpersonal skills. Proficient in using personal computers, including word processing, database, and spreadsheet software.

Physical Demands and Work Environment:

The following are representative of the demands and conditions required to successfully perform the essential functions of this job: Ability to regularly stand, talk and walk extended distances in various outdoor weather conditions. Must be able to exchange information accurately between potential clients and the franchise owner. Strong attention to detail for inventory management, pricing, and adherence to processes. Comfortable working in a fast-paced environment with constant objectives and goals to be met on a monthly basis. Maintain a positive attitude, even in challenging situations. Must adhere to all safety protocols and guidelines in the workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Access to Earned Pay On-Demand Pay Cards Paid Sick Leave (up to 40 hours annual) Medical/Dental/Vision/401k, 4% Match opportunities