Customer Success Associate - Hybrid - Waldwick, NJ

Customer Success Associate

• Hybrid
• Waldwick, NJ Kallman Worldwide
• 2.8 Waldwick, NJ Job Details Full-time $55,000
• $65,000 a year 5 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Microsoft Outlook High school diploma or GED Full Job Description At Kallman Worldwide, Inc.

, we connect U.S. businesses with global opportunities through industry-leading U.S. Pavilions at international trade shows. Our Exhibitor Services Team is looking for a Customer Success Associate to coordinate logistics, maintain high service standards, and manage deadlines under pressure. What You'll Do Front-line exhibitor support via phone and email, resolving questions related to products, services, and orders Communicate exhibitor needs to Operations Specialists and maintain workflow documentation Enter exhibitor orders accurately, manage portal access, and oversee customer registration Monitor service orders, billing, invoicing, and accounts receivable; coordinate with Finance on payments Audit exhibitor portals, price tables, and communications for accuracy and compliance What We're Looking For 2+ years of customer service experience; high school diploma or equivalent Strong Office 365 skills (Outlook, Word, Excel, PowerPoint) Excellent communication, organization, and ability to thrive in a fast-paced, deadline-driven environment What We Offer $55,000

• 65,000 salary with competitive compensation Health, dental, and vision insurance; 401(k) with employer match Generous PTO and company holidays Professional development and a collaborative, mission-driven team

Hiring Process:

Qualified candidates can expect a brief phone screen followed by one to two interviews. A cover letter is strongly advised. We appreciate your interest in joining the team!