French-Speaking Associate, Hospitality, Customer Experience

French-Speaking Associate, Hospitality, Customer Experience Restoration Hardware - 3.1 Corte Madera, CA Job Details Full-time $18 - $26 an hour 2 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Work from home Parental leave Vision insurance 401(k) matching Professional development assistance Flexible schedule Qualifications French Hospitality Customer communication Customer relationship building Interpersonal skills Customer service iOS Client relationship development Salesforce Cloud Attention to detail Sales management systems proficiency macOS CRM system proficiency Productivity software

Full Job Description Job Description:

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to "do the right thing." This is an ideal role for a polished individual with a passion for service, design and home furnishings.

YOUR RESPONSIBILITIES

Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design

OUR REQUIREMENTS

1+ years of experience in Customer Service, high-end and luxury hospitality preferred Fluency in French, Written and Verbal a must Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays

Job Type:

Full-time Pay:

$18.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Work from home

Shift:

8 hour shift Day shift Evening shift Morning shift

Work Location:

Hybrid remote in Corte Madera, CA 94925