Items Processing Representative

Salary Grade:

Service Representative I or II (Depends upon candidates experience)

Duties:

As a member of the Items Processing Department you will be responsible for processing daily bank transactions in an efficient manner. This position monitors, balances, scans and keys transactions that are received from internal and external customers including teller staff, mobile customers, and remote deposit capture businesses. Department employees assist front line and back office staff with technical assistance including: troubleshooting, validating transactions, and researching transactional errors. Members create daily reports, print daily customer notices and perform final end-of-day processing to ensure delivery to all accounts. This position offers a great opportunity to gain valuable bank knowledge and experience. Must be able to work evenings, remote work is available after initial training is complete.

Skills:

Basic computer knowledge, trouble shooting skills, attention to detail.

Experience:

Prior data entry, customer service and administrative experience preferred

Education:

High School Diploma or equivalent