Licensed Insurance Customer Service Representative

Job Overview Licensed Insurance Customer Service Representative (Allstate / State Farm Experience Preferred) We are seeking an experienced, licensed Insurance Customer Service Representative with Allstate or State Farm agency experience who is ready to take their career to the next level. This opportunity is ideal for a top-performing service professional who enjoys helping clients, solving problems, and being part of a high-performing agency team. Our agency prides itself on a positive company culture, supportive leadership, and a collaborative work environment where team members are valued and encouraged to grow. We believe that when our team succeeds, our clients receive the best possible service. If you are looking for a workplace where your experience is respected, your contributions matter, and your career can grow, this could be the opportunity for you. This role is primarily on-site in Buford, Georgia, with consideration for highly qualified remote candidates. If you are a licensed insurance professional with agency experience looking to join a supportive agency with a strong culture, great work environment, and high-performing team, we encourage you to apply.

Salary Range:

$50,000.00 - $80,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Retirement Plan Fun & Friendly Co-workers Bonus Opportunities Hands on Training Work from Home Paid Time Off, Including Company Holidays Ongoing Coaching, Mentorship And professional Development Supportive Small Office Enviroment Requirements Active Property & Casualty Insurance License required Previous Insurance Experience is needed Proven success in an insurance customer service or account management role Strong communication, problem-solving, and relationship-building skills Positive attitude, strong work ethic, and commitment to team success Responsibilities Service and support existing client accounts, including policy changes, coverage questions, and renewals Provide professional guidance on personal lines insurance products and coverage options Deliver exceptional customer service while building strong, long-term client relationships Identify opportunities to assist clients with additional coverage needs when appropriate Maintain accurate client records and follow agency procedures for documentation and service About Us Our Allstate Agency is a family-owned business for over 46 years. We work closely with Allstate to help people with their insurance and financial needs, people like you who need help with coverage for your home, vehicle, life insurance, and more. Our service-oriented agency is not only owned and operated by a family, but customers say we make them feel like family, too.