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REMOTE-Customer Service Representative

Job

Verida Inc

Remote

$29,120 Salary, Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

REMOTE-Customer Service Representative Verida Inc - 1.7 Chattanooga, TN Job Details Full-time $14 an hour 1 day ago Qualifications Computer operation Phone communication High school diploma or GED Typing Client interaction via phone calls Full Job Description •Applicants must have prior remote call center experience to be considered for this position.•
SUMMARY:
This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services
ESSENTIAL FUNCTIONS
Assists callers efficiently and in a polite, courteous and professional manner at all times. Conducts appropriate screening and eligibility functions. Obtains correct information to schedule appropriate modes of transportation. Maintains current knowledge of local operating transportation policies. Accurately and effectively uses trip scheduling and dispatch software. Maintains client, company and employee confidentiality. Communicates with facilities and/or providers as necessary to assure efficient transportation services. Coordination of urgent care and/or discharges with Trip Validation Specialist Keeps Supervisor informed concerning scheduling and/or service delivery problems Completes all required records and reports Effective use of telecommunications systems
REQUIRED SKILLS AND ABILITIES
Excellent communication skills Basic computer and typing skills Type 30 wpm Customer service experience Able to work in a busy environment Able to work independently or with a team
QUALIFICATION
High School graduate or equivalent