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Remote Customer Support Rep
Job
AppleOne
Remote
$35,495 Salary, Full-Time
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Job Description
Job Summary We are hiring a Remote Customer Support Rep for a contract assignment supporting a healthcare services program. This call center role is a great fit for candidates with customer service experience who enjoy helping people, answering questions, and providing accurate support in a professional remote environment. This opportunity offers paid hourly work, a defined training period, and the ability to support an important healthcare-related program from home while remaining based in New Jersey. Key Responsibilities
- Respond to inbound and outbound customer inquiries in a professional and timely manner.
- Assist customers with program eligibility questions, available services, and required next steps.
- Review, process, and verify customer documentation accurately.
- Provide empathetic and clear customer support while maintaining service quality standards.
- Document customer interactions and follow established call center procedures.
- Maintain reliable attendance and active participation during training and assigned shifts. Compensation
- Pay rate: $16.67 per hour.
- Bilingual pay rate: $17.