Senior Associate - Client Analytics Services

Senior Associate•

Client Analytics Services Team:

Analytics City:

Boston State:

MA Apply Now Share Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company

• we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role Crossix is a business within Veeva transforming healthcare marketing through big data and innovation. We empower the world's leading pharmaceutical companies to reach the right patients and providers at critical moments. On the Crossix team, your work directly contributes to customer success and better patient outcomes by connecting people with the life-changing treatments they need. We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate, you will be the bridge between our industry-specific product and our customer's strategic goals. You'll act as a strategic partner to major agencies and brands, ensuring every delivery provides clear, actionable value with speed.

What You'll Do Drive Execution:

Manage the day-to-day flow of customer success, from initial post-sale setup through the renewal cycle

Lead Customer Meetings:

Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently

Data Storytelling:

Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value

Project Management:

Oversee delivery timelines and milestones, providing clear feedback to internal teams to ensure high-quality, on-time deliveries

Collaborative Problem Solving:

Use critical thinking and cross-functional collaboration to troubleshoot complex results and answer the customer's core business questions

Requirements Experience:

3+ years in an analytical and customer-facing role

Customer Skills:

Proven ability to support customer relationships and communicate with external partners

Data Comfort:

Experience working with data and navigating problems using data

Analytical Mindset:

Strong critical thinking skills and the ability to troubleshoot complex results

Detail Oriented:

Exceptional organizational skills and rigorous attention to detail

Travel:

Willingness to travel to key customer meetings Nice to Have Experience in Life Sciences Marketing analytics experience Direct experience with the Crossix Measurement Suite Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $95,000

• $120,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.

Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-MidSenior Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com . Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that. Work at Veeva. Work where it's best for you. A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests. × What sets us apart Public Benefit Corporation Work Anywhere Veeva Giving Corporate Citizenship Employees are Shareholders Non-Competes Public Benefit Corporation In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests. Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities. Learn More Work Anywhere Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. Read More → Veeva Giving At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment. Corporate Citizenship Veeva's core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.

As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others. Read More → Employees are Shareholders Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth. Non-Competes Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them. Read More → News and recognition Veeva in Top 100 Most Reliable Companies Fastest-Growing Company for 5 Years, Future 50 for 2 Years New York's Noncompete Bill Is A 'Big Domino To Fall'—And The Broadest Ban Yet—In A Growing Movement Against Them Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision Grow, contribute and be recognized "Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work." —Jacob Marcus VP, Engineering "I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster." —Shilpa Chandermohan Software Engineer "As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people." —Durward Denham Software Engineer Previous Next Other related jobs Senior Associate

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