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Bilingual Customer Service Specialist Apply Now Applied To save a job sign in or get started
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10239228 Posted today Back Charleston, SC, US Scientific High School or equivalent Full Time, Direct Hire $20 Experienced (Non-Manager) On-site Manufacturing - Other First Shift (Day) Charleston, SC, US $20 Experienced (Non-Manager) Full Time, Direct Hire Manufacturing - Other On-site Scientific High School or equivalent First Shift (Day) Apply Now Applied Job details Certainly! Here's a polished and engaging job description for a Bilingual Customer Service Specialist in the Charleston area. This version clarifies requirements, highlights opportunities, and makes the role appealing for top candidates. Job Title:
Bilingual Customer Service Specialist (Charleston, SC) Pay Rate:
$20/hour About the Role Join our team at a stellar company seeking a Bilingual Customer Service Specialist! We're looking for a professional, energetic individual fluent in Spanish and English to be the vital link between our valued customers and our local and global teams. This is a fantastic opportunity to apply your communication and problem-solving skills in an environment that values initiative, teamwork, and growth. Key Responsibilities Serve as the primary contact for customer inquiries via phone and email, ensuring prompt, courteous, and accurate responses. Independently process and manage customer orders, including modifications and follow-up, coordinating with all relevant departments locally and globally. Resolve customer issues and complaints efficiently, collaborating closely with the sales team and other internal stakeholders. Actively support accounts receivable management within your assigned customer portfolio. Ensure the accurate and timely provision of information to your team. Use internal software systems (SAP experience highly preferred) to track orders and communications. Consistently observe all company policies, procedures, and compliance requirements. Adapt to evolving responsibilities as needed to support the company's overall mission and goals. What You'll Need High school diploma or GED required; equivalent professional experience will be considered. Professional proficiency in both Spanish and English (verbal and written). Strong communication skills with a customer-first attitude. Experience with SAP or similar order management systems is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to work under pressure, meet deadlines, and independently complete tasks within established guidelines. Willingness to support diverse duties in a dynamic, team-focused environment. Physical Requirements Must meet basic physical requirements, including frequent walking, standing, occasional heavy lifting, and the ability to stoop, kneel, and reach as needed. Must be able to sit for extended periods and use a computer and telephone effectively. Periodic exposure to fumes and hazardous chemicals may occur, with all work performed in compliance with ADA, FMLA, and applicable federal, state, and local standards. Why Join Us? Competitive hourly pay and benefits Opportunity to work in a supportive and international team environment Grow your skills while making a meaningful impact on customer satisfaction 10239228 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox. GET JOB ALERTS
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