Leasing Assistant - Customer Service

Top Notch Clemson Realty is seeking a motivated, organized, and customer-focused Leasing Assistant to support our property management and leasing operations. This position plays a key role in helping prospective tenants through the leasing process while assisting the property management team with administrative, marketing, and resident communication tasks. The ideal candidate is professional, detail-oriented, dependable, and comfortable working in a fast-paced environment with students, residents, vendors, and property owners. ResponsibilitiesLeasing & Resident Relations Answer leasing inquiries by phone, email, text, and in person Schedule and conduct property tours Assist prospective tenants with applications and leasing paperwork Follow up with leads and maintain consistent communication Help coordinate move-ins and move-outs Assist residents with general questions and direct maintenance requests appropriately Maintain professional and positive resident relations Administrative Duties Assist with lease preparation, renewals, and filing Maintain accurate tenant and property records in AppFolio Help update leasing trackers and occupancy reports Process and organize incoming documents and correspondence Monitor and respond to office emails as assigned Assist with key management and office organization Marketing & Property Support Help create and post rental listings on various platforms Take photos/videos of available properties as needed Assist with social media and marketing efforts Ensure "For Rent" signs and marketing materials are placed and updated Coordinate with maintenance and property managers to ensure units are show-ready Qualifications Previous customer service, leasing, hospitality, or office experience preferred Strong communication and interpersonal skills Organized with strong attention to detail Ability to multitask and prioritize in a fast-paced environment Professional appearance and attitude Basic computer skills including email, Microsoft Office, and Google Workspace Experience with AppFolio or property management software is a plus Valid driver's license and reliable transportation preferred Schedule Full-time or part-time available Some evenings or weekends may be required during peak leasing seasons Compensation & Benefits Competitive hourly pay based on experience Opportunity for growth within the company Paid time off and holiday benefits available for eligible employees Supportive team environment About Us Top Notch Clemson Realty is a locally owned property management company specializing in residential, student housing, and investment property management throughout Clemson and the surrounding Upstate South Carolina area.

Pay:

$12.00 - $15.00 per hour

Benefits:

Flexible schedule

Experience:

Customer service: 1 year (Required) Communication skills: 1 year (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Clemson, SC (Required)

Work Location:

In person