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Customer Service Advisor / Writer
Job
Jones Ford Inc.
North Charleston, SC (In Person)
$72,500 Salary, Full-Time
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Job Description
Join a Locally Owned Dealership That Still Feels Like Family Jones Ford is locally owned and operated. We're looking for a Service Advisor who enjoys helping customers, building relationships, and being part of a team that takes pride in doing things the right way. If you're organized, communicate well, and enjoy a fast-paced environment, we'd like to talk with you. What You'll Do Greet customers and guide them through the service process Write repair orders and communicate customer concerns clearly to technicians Keep customers updated throughout the repair process Present maintenance recommendations and repair options Schedule appointments and help manage service workflow Work closely with technicians and management to ensure repairs are completed efficiently Deliver an outstanding customer experience from check-in to vehicle pickup What We're Looking For Previous automotive service advisor experience preferred Strong customer service and communication skills Ability to multitask in a busy environment Basic understanding of vehicle maintenance and repair Positive attitude and team-first mentality Valid driver's license and clean driving record What We Offer Competitive compensation Medical, dental, and vision benefits Paid vacation Ongoing training and development Supportive management team Locally owned dealership with a family-oriented culture Opportunity for long-term career growth The Right Person The right candidate enjoys working with people, stays organized under pressure, and understands that trust is the foundation of every customer relationship. If you're looking for a dealership where your work is appreciated and your contributions matter, we'd love to meet you. Apply today and join the Jones Ford team.