Customer Service Representative

Job Overview We are seeking an energetic and dedicated Customer Service Representative to work in a marina store on Lake Murray to work as a team member. In this role, you must have a positive attitude and clear communication skills, responding promptly and courteously to customer inquiries. The ability to handle multiple tasks and solve problems is a necessity. Reporting to work on time is a requirement. Must be able to work weekends and variable hours approx. 20 to 30 hours per week. Respond promptly and effectively to customer inquiries demonstrating excellent phone etiquette and communication skills. Assist clients with product or service questions. Accurately enter data into our systems, maintaining high levels of attention to detail during data entry and client information updates. Handle cash transactions and process payments accurately when required, ensuring proper cash handling procedures are followed. Collaborate with team members to resolve customer concerns efficiently and provide seamless client services across multiple channels. Skills Ability to interact with a diverse customer base is necessary. Strong sales aptitude with the ability to upsell or promote products/services naturally during interactions. Proven experience in customer support is a plus. Excellent communication skills. Ability to understand customer issues to identify solutions.

Pay:

$12.00 - $14.00 per hour

Work Location:

In person