Kimbrells Furniture Customer Service Representative

Benefits:

+ Commision 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Kimbrell's Furniture - Customer Service Representative (CSR) Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell's Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships. Why Join Kimbrell's? At Kimbrell's, we don't just sell furniture—we create lasting customer relationships. This role is more than customer service; it's a career opportunity with a path into leadership and sales roles. If you're motivated, people-focused, and ready to grow, we want to meet you. What You'll Do As a CSR, you'll play a key role in ensuring every customer has a seamless and positive experience: ✨ Customer Experience & Engagement Deliver a welcoming and professional experience in every interaction Build strong relationships that drive loyalty and repeat business Guide customers through their journey—from first visit to ongoing support Sales Support & Business Growth Partner with the sales team to help drive revenue Assist with follow-ups, outreach, and customer engagement Support promotions, events, and in-store initiatives Customer Accounts & Financing Help customers understand financing options and payment plans Assist with credit applications and transactions Provide solutions-oriented support for account questions Operations & Administration Maintain accurate records and documentation Use POS systems and tools efficiently Support daily store operations and team collaboration What We're Looking For Strong communication and people skills A customer-first mindset with a passion for helping others Sales-driven attitude with the ability to build relationships Organized and able to multitask in a fast-paced environment Willingness to learn financial processes and systems Your Future Starts Here This role is a stepping stone to exciting career opportunities, including: Assistant Store Manager Store Manager Sales Consultant Make an Impact At Kimbrell's, you'll be part of a team that values service, trust, and growth . If you're ready to build a career—not just work a job—apply today. •The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties•