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Part Time Customer Service Associate

Job

The UPS Store-Alcoa

Alcoa, TN (In Person)

$31,200 Salary, Part-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/20/2026

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Job Description

Part Time Customer Service Associate 257 North Calderwood Street, Alcoa, TN 37701 $14
  • $16 an hour
  • Part-time $14
  • $16 an hour
  • Part-time Job description The UPS Store in Alcoa is hiring for a customer service position!
We are looking for someone with a positive attitude that enjoys helping people. This job requires a lot of customer interaction so if you love interacting with people this is the job for you! The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. We are hiring for the closing shift so must be willing to work until 7pm and every other weekend.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required Must meet requirements to be a notary Retail/customer service experience Good communication and people skills Able to cross-sell and up-sell products and services Excellent packing skills Strong computer skills Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds
Job Type:
Part-time Pay:
$14.00
  • $16.00 per hour Expected hours: 15
  • 30 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person