Customer Experience Associate

Customer Experience Associate Commonwealth Partners - 2.5 Berry Hill, TN Job Details Full-time $750 - $1,000 a week 1 day ago Benefits Professional development assistance Qualifications Customer communication Community relationship building Full Job Description Overview Commonwealth Partners works directly with nonprofit organizations that rely on real community connection to grow their reach throughout Nashville. We're currently expanding our outreach team and looking for a full-time Customer Experience Associate to help strengthen donor engagement, support nonprofit brand awareness, and create positive face-to-face interactions during live community campaigns. The Customer Experience Associate spends most of the day interacting directly with customers during outreach events, nonprofit campaigns, and community pop-ups across Nashville. Part of the role is educating customers on each nonprofit brand and its mission, but a major part of the position is creating an experience people actually remember after the conversation ends. How the Customer Experience Associate Supports Campaigns Speak directly with customers during community outreach events and nonprofit campaigns throughout Nashville Introduce nonprofit initiatives in a way that feels conversational, relatable, and easy to understand Help strengthen nonprofit brand awareness by creating positive, memorable customer interactions Guide customers through donation conversations while keeping the experience organized and pressure-free Share campaign messaging, nonprofit goals, and community impact stories connected to each brand Maintain accurate outreach records, donation tracking, and follow-up information during campaigns Represent nonprofit brand partners professionally across different outreach locations and public events Work with other Customer Experience Associate team members to maintain strong outreach momentum and customer engagement What You'll Learn As A Customer Experience Associate How nonprofit outreach campaigns are organized and executed in live environments Communication techniques that improve customer interaction and donor engagement The connection between customer experience, nonprofit brand visibility, and campaign growth How to navigate conversations with different personalities while keeping interactions productive Event coordination, outreach organization, and customer communication strategy Relationship-building techniques used in nonprofit outreach and community engagement How strong customer interaction directly influences fundraising success and long-term brand awareness What Usually Translates Well Into the Customer Experience Associate Role Restaurant, hospitality, retail, customer service, or event backgrounds People who naturally build rapport without sounding scripted or overly rehearsed Candidates who prefer interactive workdays over repetitive office environments Individuals interested in nonprofit outreach, communication, or community-focused brand campaigns Entry level candidates looking for hands-on experience and professional development opportunities Someone who stays composed while balancing multiple customer conversations throughout the day The Customer Experience Associate role is ideal for someone who enjoys connecting with people, communicating purpose-driven messaging, and helping nonprofit brand campaigns create stronger relationships throughout the community. If this sounds like you, apply today!

Pay:

$750.00 - $1,000.00 per week

Benefits:

Professional development assistance

Work Location:

In person