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Service Advisor - Friendship Ford of Bristol

Job

Friendship Automotive

Bristol, TN (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/25/2026

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Job Description

JOIN A WINNING TEAM!
At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News
BEST DEALERSHIPS TO WORK FOR 14
years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a
SERVICE ADVISOR
to join our team at
FRIENDSHIP FORD
of BRISTOL! Our ideal candidates are reliable, self-motivated, and enjoy working with people!
What You'll Do:
Promptly greet customers to obtain contact and vehicle information Clearly document vehicle issues and customer concerns Determine and recommend necessary maintenance or repairs Prepare an accurate estimate for the cost of services Monitor the service process and update customers frequently Communicate completed services and charges to customers Verify invoices and repair orders Assist Service Manager as needed
Qualification Checklist:
1+ years experience with verifiable success in a Service Advisor role preferred A strong focus on providing the best customer service around Excellent communication skills, both written and in person The ability to work well in a process-driven environment The desire to work in a fast paced position A focus on detail and organization A professional, well-groomed personal appearance
Compensation and Benefits:
Compensation for this position is driven by incentives and commission, with training compensation based on experience. You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.