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Customer Service Representative
Job
Robert Half
Johnson City, TN (In Person)
Full-Time
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Job Description
We are seeking a Customer Service Representative to support daily branch operations with a strong focus on customer experience, account growth, and compliance. This role is ideal for someone who enjoys working directly with customers, managing multiple priorities, and contributing to a fast-paced office environment.
Key ResponsibilitiesDeliver exceptional customer service in person and over the phoneBuild and maintain customer relationships to support account growthProcess loan applications, payments, and account updates accuratelyPerform data entry for loan documentation and customer recordsAssist with loan closings and related transactions as directedHandle basic collections activities to reduce delinquencyEnsure compliance with company policies and lending regulationsSupport general branch operations and administrative tasks
Key ResponsibilitiesDeliver exceptional customer service in person and over the phoneBuild and maintain customer relationships to support account growthProcess loan applications, payments, and account updates accuratelyPerform data entry for loan documentation and customer recordsAssist with loan closings and related transactions as directedHandle basic collections activities to reduce delinquencyEnsure compliance with company policies and lending regulationsSupport general branch operations and administrative tasks