CSR - Customer Service Representative

CSR - Customer Service Representative Cash Express Knoxville, TN Job Details Full-time From $17 an hour 23 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off On-the-job training Vision insurance Opportunities for advancement Life insurance Paid sick time Qualifications Computer operation Customer communication Outdoor work Copy machines Driver's License Driving Computer skills Faxing Full Job Description Full time customer service position available! Job duties include customer service, collections, marketing, and general office duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere.

Duties and Responsibilities:

Prepare and process loan applications and renewals Provide excellent customer service while performing tasks Perform collection activities on delinquent accounts Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters Interact regularly with the public

Requirements:

Prompt and regular attendance A valid drivers license, insurance, and reliable transportation to use for work Willingness and ability to come in early, work late, and work Saturdays Strong communication skills Strong computer skills Ability to operate a variety of office equipment including a calculator, copy machine, printer, fax machine, and telephone Willingness to follow state and federal regulations as well as company policies and procedures Ability to work inside and outside, drive, walk on uneven ground, and climb stairs Ability to multitask, learn quickly and solve problems

Hours and Dress Code:

40+ work week Monday - Friday from 8:30-6:00 or until work is completed Saturday 8:30-2:00 or until work is completed Closed on Sunday Dress code is business casual Jeans can be worn on Monday-Saturday Tennis shoes can be worn any day

Compensation and Benefits:

Exceptional earning potential through monthly bonuses Competitive bi-weekly pay Christmas bonus Training pay and a great learning experience Sick pay (24 hours after six monthly of employment) Vacation pay (up to 5 days within your first year, 1 week after 1 year, and 2 weeks after 2 years) Holiday pay Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered Opportunity for advancement

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person