Full-time Call Center Operator

Why Gossett Motors? One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual with the aptitude to become part of the retail automotive industry. We are searching for a energetic individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force, You must have a Can-Do attitude to achieve targeted goals.

JOB SUMMARY

We are currently seeking a dependable and detail-oriented Full-time Call Center Operator to join our team! Responsibilities Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquires Assist the Call Center Manager with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Handle customers with integrity and poise and refer customers to the appropriate individual for further communication. Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Must be willing to submit to a drug screen and background check

Gossett Motor Cars Benefits:

Unsurpassed professional training Team-oriented environment Advancement opportunities Paid training Paid vacation 13 New Car Brands with more to come 401k (company match) Medical Insurance Dental Insurance Vision Insurance Life and Disability Coverage Employee car purchase program Wellness program