Front Desk Receptionist/Customer Service Representative

Front Desk Receptionist/Customer Service Representative Amarillo Pediatric Clinic, PLLC Amarillo, TX Job Details Full-time $13 - $15 an hour 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Multitasking Customer service Administrative experience Medical administrative support Data entry Clerical experience Appointment scheduling Time management Full Job Description Job Summary We are seeking a highly organized and personable Front Desk Receptionist to be the first point of contact for our pediatric patients and their families. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front office. The ideal candidate will possess strong clerical skills, excellent time management abilities, strong mulit-tasking abilities and a friendly demeanor to create a welcoming environment. Responsibilities Greet and assist patients and family members in a professional manner. Manage incoming calls, emails, and inquiries promptly and effectively. Schedule appointments and maintain calendar management for staff members. Perform clerical duties including data entry, filing, and proofreading documents. Maintain an organized front desk area to ensure a tidy workspace. Provide customer support by addressing questions or concerns with empathy and efficiency. Assist with office management tasks as needed to support overall operations. Collaborate with team members to enhance customer service experiences. Experience Previous experience in a front desk or receptionist role is preferred but not mandatory. Strong customer service skills with a focus on customer satisfaction. Proficiency in time management and organizational skills to handle multiple tasks effectively. Familiarity with office management practices and clerical procedures is advantageous. Ability to work independently as well as part of a team in a fast-paced environment. Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth supported!

Job Type:

Full-time Pay:

$13.00 - $15.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Time management: 1 year (Required) Ability to

Commute:

Amarillo, TX 79106 (Required)

Work Location:

In person