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Call Center Agent

Job

Urban Park Services

Austin, TX (In Person)

$42,640 Salary, Full-Time

Posted 2 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Call Center Agent Urban Park Services Austin, TX Job Details Full-time $17 - $24 an hour 6 hours ago Benefits Paid training Qualifications Computer operation Customer communication Computer literacy High school diploma or
GED Full Job Description Description:
About the Company Urban Park Services provides on-site urban support services focused on safe, organized, and efficient parking and vehicle flow throughout the city. Our operations team is supported by a responsive customer service function that assists clients, drivers, and field staff. Position Overview We are seeking a professional and dependable Call Center Agent to support our Austin operations. This role handles inbound and outbound calls, assists customers with parking-related questions, schedules services, and supports internal teams with accurate information and timely communication. Key Responsibilities Answer inbound calls and respond to customer inquiries professionally Provide information related to parking services, locations, and general operations Schedule appointments or service requests as needed Document calls, issues, and resolutions accurately in internal systems Escalate complex concerns to supervisors when appropriate Coordinate with field staff and operations teams
Requirements:
Qualifications High school diploma or equivalent Strong verbal communication and active listening skills Basic computer skills and ability to navigate multiple systems Reliable, punctual, and detail-oriented
Compensation & Benefits Salary:
$17 - $24 per hour Flexible scheduling options Paid training Opportunities for growth Supportive team environment