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Customer Service Specialist

Job

Contentizer

Austin, TX (In Person)

$46,800 Salary, Full-Time

Posted 2 days ago (Updated 8 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Service Specialist Contentizer Austin, TX Job Details Full-time $18 - $27 an hour 1 day ago Benefits Paid training Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Computer operation Computer literacy High school diploma or GED Client database systems Computer skills Customer information system software
Full Job Description Description:
About Us Contentizer has become a trusted logistics partner dedicated to delivering fast, reliable, and efficient solutions. With nearly two decades of experience, we specialize in streamlined delivery operations, content handling, and tailored logistics services that support businesses across multiple industries.
Job Description:
Contentizer is seeking a friendly and detail-oriented Customer Service Specialist to join our Austin, TX team. In this role, you will serve as a key point of contact for clients, assisting with shipping inquiries, tracking, and general support. The ideal candidate is proactive, organized, and committed to delivering exceptional customer service in a fast-paced logistics environment. Key Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner Track shipments and provide clients with accurate and up-to-date information Create and manage service tickets, ensuring all interactions are properly documented Coordinate with logistics, warehouse, and operations teams to resolve customer issues efficiently Maintain high levels of customer satisfaction by delivering accurate information and timely solutions Assist with billing inquiries, documentation, and order verification as needed
Requirements:
Qualifications High School Diploma or GED required Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Basic computer skills and familiarity with customer service or CRM software Benefits Competitive pay Paid training Health, dental, and vision insurance Paid time off (PTO) Weekly pay Opportunities for advancement Supportive team environment