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Service Advisor/ Writer

Job

Doggett Automotive Group - Ford | Volkswagen | BMW | CDJR | Honda | Mercedes | Nissan

Beaumont, TX (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

Service Writer - Doggett Automotive Group (Multiple Locations in Beaumont) Ford | Volkswagen | BMW | CDJR | Honda | Mercedes | Nissan Join one of the fastest-growing automotive groups in Texas! Doggett Automotive Group is hiring experienced Service Writers to join our world-class service departments across our premium dealerships in Beaumont. If you're customer-focused, detail-oriented, and thrive in a fast-paced environment — we want to talk to you.
What You'll Do:
Be the first point of contact for service customers — in person and over the phone Schedule appointments and keep customers informed on repair progress Prepare accurate repair estimates and service orders Coordinate with Service Managers and Technicians on labor and parts needs Open, update, and close work orders efficiently Ensure customers fully understand services provided before they leave Provide top-tier support for daily shop, field, and delivery operations What You Bring to the
Team:
High School Diploma or equivalent (required) 2-4 years of experience in automotive or construction service support Strong communication and organizational skills Computer-savvy (Excel experience a plus) A commitment to delivering exceptional customer service Why Join Doggett? Competitive pay Opportunities for career advancement within a growing company Work with premium automotive brands in a professional environment Full benefits package including health, dental, vision, 401(k), and more Be part of a supportive team that values growth, integrity, and excellence Ready to rev up your career? Apply today and become a part of the Doggett family. Doggett is an Equal Opportunity Employer.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): Are you comfortable working in a commission/flat-rate pay structure where compensation is based on performance and productivity? Do you have experience using computer systems to create invoices, estimates, or work orders? Do you have experience in customer service, retail, counter sales, or service support? Are you comfortable communicating with customers about pricing, services, and resolving concerns in a fast-paced environment?
Experience:
Service Writer/ Advisor:
1 year (Preferred)
Work Location:
In person