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ON PREMISE - CSR
Job
SPECS FAMILY PARTNERS LTD
Corpus Christi, TX (In Person)
Full-Time
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Job Description
Summary The main role of the Customer Service Representative (CSR) is to receive customers orders via phone, email, or fax and process that order into the intranet or telnet systems for delivery or pick-up. The CSR is responsible for the accurate, precise and timely input of the customers order with little to no errors. Errors on a customers order is the poorest form of customer service resulting in unnecessary and costly expenses to the bottom line of both our customer and Specs. Essential Duties and Responsibilities include but are not limited to the following: Knows and actively demonstrates, daily, our Company Mission Statement and our Core Values Answer calls and respond to email and/or fax orders Process all orders in a timely manner Required to process at minimum 25 orders per shift. Maintain an error rate