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CX Analyst
Job
Provalus
Crockett, TX (In Person)
Full-Time
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Total Score
39
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Job Description
Position overview: Provalus is seeking a professional and customer-focused Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, delivering exceptional service, resolving inquiries efficiently, and ensuring a positive banking experience. Responsible for providing frontline support and resolution to customer concerns and inquiries that come through the phone, email, chat and other online platforms. Hours of operation Monday - Friday 7am to 6:30 pm