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Member Service Representative - Full Time Front Desk 6 AM - 2PM

Job

Planet Fitness

Euless, TX (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/21/2026

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Job Description

Member Service Representative
  • Full Time Front Desk 6 AM
  • 2PM Planet Fitness
  • 3.
3 Euless, TX Job Details Full-time From $11 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Computer operation Guest relations Computer literacy Sanitation High school diploma or GED Cleaning Computer skills Full Job Description All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or General Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements
  • Customer service background preferred.
  • Provide management with updated availability.
  • Basic computer proficiency.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older. Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
Job Type:
Full Time Salary:
From $11.00 per hour
Schedule:
Monday
  • Friday 9 AM
  • 5
PM Work Location:
In person
Job Type:
Full-time Pay:
From $11.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person