Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representative
Job
Lisanti Foodservice of Texas
Flower Mound, TX (In Person)
$45,760 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Lisanti Foodservice of Texas is seeking a dependable, detail-oriented, and customer-focused Customer Service Representative to support our growing foodservice distribution operations. This role serves as a primary point of contact for customers, assisting with order entry, delivery coordination, issue resolution, and general account support while ensuring exceptional customer satisfaction. Key Responsibilities Process customer orders accurately and efficiently Respond to customer inquiries regarding products, deliveries, invoices, credits, and account information Coordinate with warehouse, transportation, and sales teams to resolve delivery or product issues Communicate shipping updates, delays, and service changes to customers in a professional manner Issue credits and process adjustments when necessary Maintain accurate customer records and documentation Assist customers with product availability and substitutions Handle incoming calls, emails, and customer requests promptly Support internal departments to ensure smooth daily operations Uphold company standards for professionalism, accuracy, and customer service Input customer orders, which can be up to 200 items per order and invoicing information accurately and in a timely manner. Qualifications Previous customer service experience preferred, ideally in foodservice, distribution, logistics, or related industries Strong communication and problem-solving skills Excellent organizational and multitasking abilities Ability to work in a fast-paced environment Proficiency with Microsoft Office and order entry systems Detail-oriented with strong follow-through Ability to maintain professionalism under pressure Schedule & Work Environment Full-time position Office-based environment May require occasional overtime based on business needs Benefits Competitive pay Health benefits Paid time off Opportunities for growth and advancement Lisanti Foodservice of Texas is committed to providing excellent service to our customers and fostering a positive, team-oriented workplace.