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Customer Service Agent
Job
Baymont By Wyndham
Galveston, TX (In Person)
$26,000 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and dedicated Customer Service Agent to join our team! In this vital role, you will be the friendly face and helpful voice of our organization, providing exceptional support to our valued customers. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will ensure every customer interaction is positive and memorable. This position offers an exciting opportunity to develop your office management and customer service expertise while making a meaningful impact every day. Responsibilities Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and in-person interactions. Manage front desk operations, including greeting visitors, scheduling appointments, and maintaining a welcoming environment. Utilize computer skills to update customer records, process data entry tasks, and support administrative functions using Microsoft Office, Google Workspace, and other office software. Handle clerical duties such as filing, proofreading documents, and maintaining organized records for efficient office management. Support bookkeeping activities using QuickBooks or similar accounting software to assist with invoicing and financial record keeping. Coordinate calendar management and appointment scheduling for staff or clients, ensuring smooth daily operations. Demonstrate excellent phone etiquette while managing multi-line phone systems and providing top-tier customer support. Skills Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and general office management tools. Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Experience with office procedures such as filing, proofreading, and calendar management. Knowledge of clerical tasks like typing accurately and managing multi-line phone systems with professional phone etiquette. Customer service experience that emphasizes patience, active listening, problem-solving, and positive engagement. Join us to be part of a vibrant team committed to delivering outstanding service! We value energetic individuals who thrive on helping others while developing their administrative expertise in a supportive environment. This paid position offers the chance to grow your career while making a difference every day!