Retail Customer Service Representative (Pawnbroker) - TX 77551

Between $23k and $31k Per Year DOE (Depends on Experience) Position range in Galveston County $28k•$44k Per Year Retail Customer Service Representative (Pawnbroker)•

TX 77551

TEXAS

EZPAWN MANAGEMENT INC ET AL TEXAS EZPAWN LP

Occupation:

Customer Service Representatives

Location:

Galveston, TX•77551

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Flexible Shift

Posted:

05/04/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/07/2026

Expires:

06/03/2026 Job #: 17009843 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Shift Flexible Shift Public Transit Available Benefits Help for .

Pay:

$11.00•$15.00 per hour

Annual Range:

$22,880•$31,200

Schedule:

Varied / Flexible

Employment Type:

Full-Time (30+ hours), Permanent Career Path Trainee Start in our 5-week paid training program, then earn a $0.50 raise and promotion to Pawnbroker. Certified Pawnbroker Complete our certification program and earn an additional $1/hour. Lead Pawnbroker (Shift Manager) Grow your skills and take on leadership. Store Manager in Training Enter a 12-week program to learn how to run your own store.

What You'll Do:

Provide excellent customer service in person and over the phone. Process sales, loans, and extensions. Negotiate mutually satisfying agreements on pawn items (jewelry, electronics, musical instruments, tools, firearms, and more). Perform opening and closing store duties. Maintain a friendly, courteous, and respectful environment.

The company is looking for:

High school diploma or GED. 1 year of customer service, cashier, or retail experience. Self-motivated with a positive, outgoing personality. Strong work ethic and excellent communication skills. Ability to work well independently and as part of a team. Ability to multitask in a fast-paced environment. Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) is a plus. Sales background is a plus. Bilingual skills are a plus.

Benefits:

Free Health Insurance No cost for team member-only medical insurance when selecting the UnitedHealthcare Choice Plan. Competitive wages with monthly uncapped bonus potential (paid on store and individual performance). Great working hours. 401(k) with company match. Generous paid time off. Holiday pay. Store discount. Flexible schedule.

Background Requirements:

Must pass a criminal background check and drug screen. Convictions reviewed on a case-by-case basis will not necessarily bar employment. A physical examination may be required after a conditional offer.