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Customer Support Specialist - Logsitics
Job
Hotline Delivery Systems
Humble, TX (In Person)
$40,560 Salary, Full-Time
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Job Description
What Hotline offers: Paid training Quarterly reviews with incentive Growth opportunities Opportunity to cross-train Competitive pay Health Insurance Vacation Paid time off
Full-Time Hours:
Training Shift is Monday- Friday, 8:00 AM to 5 PM
- after training, your shift will be Monday
- Friday, various shifts available.
What You'll Do:
Serve as the main point of contact for customers regarding shipments, deliveries, and service inquiries Coordinate with dispatchers, drivers, and warehouse teams to ensure smooth operations Resolving issues quickly and professionally, ensuring customer satisfaction Maintain accurate records in our system and follow up on open customer cases Communicate updates on freight status, delays, or scheduling changes Data entry/order entry What we're looking for: Previous experience in transportation, logistics, or a related customer service role preferred Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Proficiency in MS Office and transportation management software (TMS) a plus Positive attitude and team player mindset Why choose our team? Hotline Delivery Systems is a leading logistics and warehouse management company dedicated to delivering quality service and reliable freight solutions. Proudly serving the DFW area for over 40 years, we have expanded our footprint into Houston and Austin. We take pride in our commitment to safety, exceptional customer service, on-time deliveries, and a strong family-oriented culture. If you're looking for a place to grow and call home, Hotline is the place for you.Pay:
$18.00- $21.