FULL-CUSTOMER SERVICE AGENT

ABOUT EVA AIRWAYS EVA

Airways ( www.evaair.com ) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2025, EVA was honored with the SKYTRAX 5-Star Airline certification for the tenth consecutive year. EVA is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field. Please specify the position and your salary expectation in your resume and email it to the designated contact. For information on employee benefits, please click the branch job posting below.

REQUIREMENTS 1.

Good communication/customer service/organization/time management skills 2. Knowledge with Microsoft Office applications (Word, Excel and PowerPoint) 3. Must be legally authorized to work in the U.S. without sponsorship

EVA EMPLOYEE BENEFITS EVA

Airways offers an excellent benefits package including: 1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs. 2. 401(k) plan with company match 3. Additional allowance for operation position 4. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines 5. Vacation accrued from the first day of employment and is determined based on seniority of service. Vacation starts at up to 7 days in the first year and increasing annually, up to a maximum of 24 days. 6. 8 national holidays, 3 floating holidays, and 9-day paid sick leave

JOB DESCRIPTION FULL-TIME CUSTOMER SERVICE AGENT

1. Provide friendly service to and maintain positive with all customers in high standard of professionalism 2. Responsible for providing customer service to passengers desiring to travel, by determining and recommending the service that meets Customers' needs 3. Communicate with Customers by telephone to furnish information regarding fares, schedules, routings, flights and availability of seat 4. Answer and assist Customers' inquiries regarding to flight arrivals, delays, cancellation, flight irregularities, and other general information 5. Assist Customers' requests and inquiries on frequent flyers' program and star alliance related needs 6. Responsible for providing services to Customers' needs in according to regulations set forth by Company, Department of Transportations (U.S. DOT), Canadian Transportation Agency (CTA), and other government agencies. 7. Offers options of flights, classes of service, products and services to

Customers Job Type:

Full-time Pay:

$3,550.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person

FULL-CUSTOMER SERVICE AGENT 3.5 3.5

out of 5 stars Humble, TX 77338 $3,550 a month - Full-time

EVA AIR 103

reviews $3,550 a month - Full-time

ABOUT EVA AIRWAYS EVA

Airways ( www.evaair.com ) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2025, EVA was honored with the SKYTRAX 5-Star Airline certification for the tenth consecutive year. EVA is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field. Please specify the position and your salary expectation in your resume and email it to the designated contact. For information on employee benefits, please click the branch job posting below.

REQUIREMENTS 1.

Good communication/customer service/organization/time management skills 2. Knowledge with Microsoft Office applications (Word, Excel and PowerPoint) 3. Must be legally authorized to work in the U.S. without sponsorship

EVA EMPLOYEE BENEFITS EVA

Airways offers an excellent benefits package including: 1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs. 2. 401(k) plan with company match 3. Additional allowance for operation position 4. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines 5. Vacation accrued from the first day of employment and is determined based on seniority of service. Vacation starts at up to 7 days in the first year and increasing annually, up to a maximum of 24 days. 6. 8 national holidays, 3 floating holidays, and 9-day paid sick leave

JOB DESCRIPTION FULL-TIME CUSTOMER SERVICE AGENT

1. Provide friendly service to and maintain positive with all customers in high standard of professionalism 2. Responsible for providing customer service to passengers desiring to travel, by determining and recommending the service that meets Customers' needs 3. Communicate with Customers by telephone to furnish information regarding fares, schedules, routings, flights and availability of seat 4. Answer and assist Customers' inquiries regarding to flight arrivals, delays, cancellation, flight irregularities, and other general information 5. Assist Customers' requests and inquiries on frequent flyers' program and star alliance related needs 6. Responsible for providing services to Customers' needs in according to regulations set forth by Company, Department of Transportations (U.S. DOT), Canadian Transportation Agency (CTA), and other government agencies. 7. Offers options of flights, classes of service, products and services to

Customers Job Type:

Full-time Pay:

$3,550.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person