Specialist I Customer Service Rep

$0k Salary Not Available Position range in Walker County $23k - $29k Per Year Specialist I Customer Service Rep

SAM HOUSTON STATE UNIVERSITY

Occupation:

Office and Administrative Support Workers, All Other

Location:

Huntsville, TX - 77340

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift

Posted:

05/08/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Not Specified

Updated:

05/11/2026

Expires:

05/08/2027

Agency Job ID:

202600121S Job #: 17012137 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .

Department:

Student Account Services Full Time Open until filled:

Yes Requisition:

202600121

S Educational and Experience Requirement:

High school graduate or G.E.D. equivalent. College or continued education courses in business and/or accounting desired. Experience handling cash preferred. Experience as a customer service representative, accountant, or other related field is desired. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position:

Performs entry-level specialist duties for Student Account Services.

Primary Responsibilities:

Carries out all financial and Bearkat OneCard transactions between the University and students. Assists with interdepartmental business transactions. Assists in the receipt, disbursement and accountability of cash, checks, and payments received in Student Account Services. Analyzes financial accounts and communicates findings to students, parents, staff and faculty. Assists in producing the Bearkat OneCard and answering questions related to OneCard services. Provides customer support. Receives monetary items for payment of various accounts due. Receives and processes interdepartmental deposits. Produces receipts, reconciles cash drawer, and prepares bank deposits daily. Applies exemptions, waivers, and external scholarships. Analyzes financial accounts and communicates those findings. Provides customer support for Student Account Services which includes financial services as well as ID card services. May coordinate student staff member scheduling, training, and supervision. Assists in planning, developing, implementing, coordinating, and monitoring programs and services. Performs other related duties as assigned.

Other Specifications:

Requires proficiency with a calculator and other standard office equipment with proficiency in Microsoft Office Suite. Must have accuracy in counting and balancing monies and in maintaining records. Must have a pleasant, courteous disposition and possess the ability to work effectively with a high volume of public contact. Errors in business transactions could cause significant loss of monies, time, etc. Special events may require extended hours during specific times of the year. Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with TitleVIIas interpreted by the U.S. Supreme Court. Sam Houston State University is an at will employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions atSHSUrequire background checks in accordance with Education Code 51.215.

Physical Address:

Human Resources Department 1831 University Ave, John W. Thomason Bldg. Suite 202 P.O. Box 2356 Huntsville, TX 77341-2356

SHSU Employment Office:

(936) 294-1070

Email:

Employment@SHSU.edu

Employment Portal:

shsu.peopleadmin.com