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Customer Engagement Representative
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SCS Marketing Co.
La Porte, TX (In Person)
$51,562 Salary, Full-Time
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Job Description
Customer Engagement Representative SCS Marketing Co. La Porte, TX Job Details Full-time $47,329.77 - $55,794.99 a year 4 days ago Qualifications Customer communication Full Job Description SCS Marketing Co. is a fast-growing sales company dedicated to delivering exceptional customer experiences and innovative sales solutions. We partner with industry-leading brands like AT&T to connect customers with cutting-edge telecommunications products and services that enhance their everyday lives. SCS Marketing Co. is seeking an energetic and customer-focused Customer Engagement Representative to join our Houston team. In this role, you will assist customers with AT&T products and services while identifying opportunities to recommend solutions that fit their needs. This is an excellent opportunity for motivated individuals who enjoy building relationships, delivering outstanding service, and growing their careers in sales and customer support. Customer Engagement Representative Key Responsibilities Engage directly with customers to provide information about AT&T products, services, promotions, and solutions. Deliver exceptional customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction. Identify customer needs and recommend appropriate AT&T wireless, internet, and entertainment services. Meet or exceed individual sales goals and performance metrics. Maintain accurate customer records and process transactions efficiently. Build and maintain strong customer relationships to encourage retention and repeat business. Customer Engagement Representative Qualifications Previous experience in customer service, retail sales, telecommunications, or a related field is preferred but not required. Strong communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment while maintaining a positive and professional attitude. Self-motivated with a results-driven mindset and a passion for helping customers. Join SCS Marketing Co. and help customers discover the best AT&T products and services while building a rewarding career in customer service and sales. Apply today!