Customer Service and Kitchen Associate Flex Position. Must speak Spanish
Job
Underwood Express Shell Gas Station - Big Mouth Grub Grill
La Porte, TX (In Person)
$26,000 Salary, Full-Time
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Job Description
Customer Service and Kitchen Associate
- Flex Position. Must speak Spanish Underwood Express Shell Gas Station
- Big Mouth Grub Grill La Porte, TX Job Details Full-time $12
- $13 an hour 1 day ago Benefits Employee discount Qualifications Spanish Sanitation High school diploma or GED Quality assurance Stocking Spanish Beverage preparation Full Job Description Soar with us at Underwood Express. We believe we can make life a little better every day
- one smile, burger, or experience at a time. And there's one secret ingredient that truly sets Underwood Express apart: Our Associates. At Underwood Express, you'll be part of a caring team that's dedicated to helping all of us fly high
- together.
Job Description Job Title:
Customer Service and Deli Associate•Flex Position Location:
3602 Underwood Rd, La Porte, TX 77571Department:
Store and Kitchen Operations Job Summary:
The Customer Service Associate works alongside the store manager and other teammates to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Underwood Express's vision to fulfill lives every day.Primary Duties:
Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding customer requests and concerns. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stock and refill product within the interior and exterior core register area, cold vault, and grocery aisles. Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly. Ensure the proper execution of assigned food service and beverage programs and procedures. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Underwood Express's policy manual, training materials and other publications. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Complete other tasks as assigned by store managerEssential Functions:
Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Underwood Express Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Must be at least 18 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Work weekends and holidays as needed Work a rotating schedule that may alternate between day and night as needed including weekends and holidays Regular and prompt attendance Employee must be able to perform essential functions of the job with or without reasonable accommodation- Prolonged walking or standing for 8 hours or more
Basic Qualifications:
Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred We are an equal opportunity employer. Underwood Express maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.Job Type:
Full-time Pay:
$12.00- $13.
Benefits:
Employee discount People with a criminal record are encouraged to applyWork Location:
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