Dispatcher and Customer Service Representative

Dispatcher and Customer Service Representative SVP Logistics

LLC - 3.5

La Porte, TX Job Details Full-time $750 - $1,100 a week 5 hours ago Benefits Flexible schedule Qualifications Operational analysis Route planning Fleet management Dispatching Multi-line phone systems Full Job Description Overview Join our dynamic team as a Dispatcher and Customer Service Representative, where you'll be the vital link ensuring seamless transportation operations and exceptional customer experiences. In this energetic role, you'll coordinate freight movements, manage dispatching tasks, and provide top-tier support to drivers, clients, and internal teams. Your expertise in transportation management systems, logistics, and communication will drive efficiency and foster positive relationships across the supply chain. This paid position offers a fantastic opportunity to develop your skills in a fast-paced environment committed to operational excellence and customer satisfaction. Responsibilities Coordinate and dispatch freight shipments using transportation management systems such as Oracle Transportation Management and SyteLine, ensuring timely deliveries. Utilize GPS and GIS tools to monitor vehicle locations, optimize routes, and improve transportation planning. Communicate effectively with drivers, clients, and internal teams via multi-line phone systems, maintaining professional phone etiquette at all times. Enter data accurately into systems like AS400 and Freight Management platforms to track shipments, delivery statuses, and inventory movements. Manage shipping & receiving schedules by coordinating with warehouse staff on shipping priorities and freight details. Support fleet management activities by scheduling maintenance, tracking vehicle usage, and ensuring compliance with safety standards. Analyze transportation data to identify opportunities for efficiency improvements within the supply chain and logistics operations. Experience Proven experience in dispatching or transportation management roles within logistics or supply chain environments. Strong knowledge of transportation planning, freight operations, and logistics principles. Familiarity with transportation management systems such as Oracle Transportation Management or similar platforms like SyteLine. Proficiency in using GPS technology, GIS tools, and multi-line phone systems for effective communication and route optimization. Excellent analysis skills to interpret data related to freight movement, fleet management, and shipping schedules. Demonstrated ability to handle high-volume phone calls with professionalism while maintaining clear communication skills. Experience working with 3PL providers or in shipping & receiving roles is a plus. Join us in this exciting role where your dispatching expertise and customer service skills will keep our operations running smoothly while delivering outstanding support to our clients!

Pay:

$750.00 - $1,100.00 per week

Benefits:

Flexible schedule

Work Location:

In person